top of page

FAQ

The Ins And Outs of How We Do Business

  • Do you bring your own cleaning supplies?
    Yes. We have a standard list of household products that we bring to every cleaning service. However, if you prefer that we use your products or vacuum cleaner, we are certainly able to do that.
  • How often should I have my house cleaned?
    It depends on your lifestyle and personal preferences. If you have a busy schedule, kids, pets, or entertain frequently, you may need more frequent cleanings. Our team at AlwaysReadyCleaning recommends weekly, bi-weekly, or monthly cleanings to keep your home consistently clean and organized. However, we can also customize a cleaning schedule that works for you. Contact us today to discuss your cleaning needs and schedule a consultation.
  • What services do you offer?
    At AlwaysReadyCleaning, we offer a wide range of cleaning services for both residential and commercial properties. Our services include regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more. We also offer customized cleaning packages tailored to your specific needs. Contact us today to discuss your cleaning needs and how we can help.
  • What is your pricing for House cleaning services?
    The pricing is determined by your chosen service plan and the square footage of your home. Our offices offer complimentary, no-obligation estimates for cleaning services directly over the phone, or you can conveniently complete one of the forms on our website at any time, 24/7.
  • Do I need to do anything before my cleaning team arrives?
    For optimal efficiency, it's beneficial if you can tidy up toys, laundry, household items, and general clutter before our team's arrival. This will help us navigate your home more swiftly and potentially reduce the overall cost. Please ensure that important documents and valuable items are stored away securely. If you're unable to do so, rest assured that we're well-prepared to address messes, and we'll neatly organize and arrange any items left on the floor or furniture.
  • Do I have to sign a contract if I want to use your cleaning services?
    No, you do not have to sign a contract to use AlwaysReadyCleaning services. We understand that every customer's needs are unique, and we cater to those needs accordingly. We offer flexible cleaning plans that suit your schedule and budget. You can book our services on a one-time basis or opt for recurring cleaning sessions. We believe in building long-term relationships with our customers, and we are confident that our quality services will keep you coming back for more.
  • How can I book a cleaning service with AlwaysReadyCleaning?
    You can easily book a cleaning service with AlwaysReadyCleaning by visiting our services page on our website and selecting the location of your property. If you require our services in Fresno, California please select Fresno and if you are located in Las Vegas, Nevada please select Las Vegas. Alternatively, you can also call us to book a service. Our friendly staff will be happy to assist you with any questions you may have.
  • What services areas do you cover?
    We currently have offices in Las Vegas and in Fresno, CA. We have put together a list of the many communities in which we are already providing customers with maid service. See below Centennial Hills Providence Aliante Summerlin Spring Valley Mountains Edge Southern Highlands Fresno,California Clovis,California We do not currently provide services in Boulder City or Lake Las Vegas.
  • Is maid service available on weekends?
    Yes, we offer maid service on Saturdays for an additional fee of $25 per maid. Please let us know in advance if you would like to schedule cleaning on a weekend.
  • How much should I tip my maid?
    Tipping is not required but is always appreciated. Our maids work hard to provide you with a clean and comfortable home, so if you feel like tipping them, it won't go unappreciated. The average tip amount is $10 per hour, so for a 2-hour service, most customers tip $20, and for a Routine Cleaning, they tip $40. You may give your maid a cash tip. However, please note that tipping is not mandatory, and your maid will work hard for you regardless of whether you tip or not.
  • What can I expect with a 2 hour cleaning service?
    When you purchase a 2 Hour House Cleaning service, we will ask you to make a list of the things that you would like us to clean. We will send one highly trained house cleaner to work on your list for the entire two hours. Since every house is different (size, age, condition) we cannot guarantee that everything on your list will get done.
  • What is Deep Cleaning?
    Deep cleaning is a thorough and comprehensive cleaning service that goes beyond regular cleaning tasks. It involves cleaning and disinfecting hard-to-reach areas, such as baseboards, light fixtures, and ceiling fans. Deep cleaning also includes cleaning the inside and outside of cabinets and appliances, scrubbing grout and tile, and removing cobwebs and dust from all surfaces. AlwaysReadyCleaning offers deep cleaning services to help you maintain a clean and healthy home or office.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

At Always Ready Cleaning, we believe in providing affordable and transparent pricing for all of our cleaning services. We offer a variety of packages to fit your budget and cleaning needs. Our pricing is straightforward and we'll never surprise you with hidden fees or charges. We accept all major credit cards and online payments for your convenience.

Cancellation Policy

We understand that sometimes things come up and you may need to cancel or reschedule your cleaning appointment. At Always Ready Cleaning, we ask that you give us at least 48-hours notice if you need to cancel or reschedule your cleaning appointment. This allows us to adjust our schedule accordingly and ensures that we can continue to provide timely service to all of our customers.

In compliance with labor laws, we are obligated to compensate our staff for a minimum of two hours of work when they arrive for their scheduled shift. If a cleaner arrives at your home and is unable to carry out the service due to various reasons or a missed appointment, a $45 fee per cleaner will be applicable.

Satisfaction Guarantee

At Always Ready Cleaning, we stand behind the quality of our work and we're committed to your satisfaction. If for any reason you're not satisfied with our cleaning services, please let us know and we'll do everything we can to make it right. Your happiness is our top priority.

bottom of page